Refund policy

Return & Refund Policy

LIFTARA accepts eligible returns of defective and non-defective products purchased directly through this Shopify store.

Return Window

Customers must request a return within 30 days of receiving the order.

Return Eligibility

Products must be new, unopened, unused, in the original packaging, and have the safety seal intact.

Opened or used products, or products with a broken or removed safety seal, are not eligible for return due to change of mind, taste, or personal preference.

How to Request a Return

To request a return, contact us at hello@liftaragummies.com.

Do not send any product before receiving return authorization and shipping instructions.

Approved returns must be sent by mail. The return address and instructions will be provided by email after the return request is approved.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is required because the product received was incorrect, damaged, defective, or materially nonconforming.

Restocking Fee

There is no restocking fee.

Exchanges and Replacements

We do not offer general exchanges.

Incorrect, damaged, defective, or materially nonconforming products may qualify for a replacement or refund after review.

Refunds

Once the returned product is received and inspected, approved refunds will be processed to the original payment method within 5 business days.

Your bank or card issuer may require additional time to post the refund.

Amazon.com Purchases

Purchases made on Amazon.com follow Amazon’s applicable return and refund policies and must be handled through Amazon.

Business Information

LIFTARA is a brand operated by BUYPROTOCOL LLC, New Jersey, United States.

Questions about returns may be sent to hello@liftaragummies.com.